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Return and Refund Conditions

At PariSilk, we are committed to providing you with an exceptional shopping experience. If for any reason you are not completely satisfied with your purchase, we are here to help.

Conditions

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Returns

  • You have 15 calendar days to return an item from the date you received it.

  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

  • Once we receive your item, we will notify you of the receipt and status of your return.

  • If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange an item for the same one, send us an email at contact@parisilk.fr and send your item to: 50 Avenue du Général de Gaulle 77340 Pontault Combault, France.

Shipping

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

  • If you receive a refund, the cost of return shipping will be deducted from your refund.

For any additional questions, please do not hesitate to contact us at contact@parisilk.fr.

Paris, France

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© 2024 E-LIR SAS

PariSilk® is a French brand owned and registered by the company E-LIR SAS, see the general conditions of sale.

At PariSilk® , we are committed to providing you with an exceptional shopping experience. If for any reason you are not completely satisfied with your purchase, we are here to help, See our returns and refunds policy.

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