Conditions
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Returns
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You have 15 calendar days to return an item from the date you received it.
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To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
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Once we receive your item, we will notify you of the receipt and status of your return.
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If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Exchanges
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We only replace items if they are defective or damaged. If you need to exchange an item for the same one, send us an email at contact@parisilk.fr and send your item to: 50 Avenue du Général de Gaulle 77340 Pontault Combault, France.
Shipping
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You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
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If you receive a refund, the cost of return shipping will be deducted from your refund.
For any additional questions, please do not hesitate to contact us at contact@parisilk.fr.